Pinnacle Home Improvement Group Privacy Policy

Effective Date: [1/1/2025]
This Privacy Policy explains how Pinnacle Home Improvement Group (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website ([website address]) or interact with us through other online channels (collectively, the “Site”).

1. Information We Collect

  • Information You Provide Directly:
    • Contact information (name, email address, phone number)
    • Project details (address, type of project, preferred contact method)
    • Other information you voluntarily provide (e.g., in inquiries, forms, or reviews)
  • Information Collected Automatically:
    • Log Files: We may automatically collect certain information when you visit the Site, such as your IP address, browser type, operating system, referring URLs, and browsing activity.
    • Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. You can typically control cookies through your browser settings.

 

2. How We Use Your Information

  • To Respond to Your Inquiries: We use your information to respond to your inquiries, provide quotes, and schedule appointments.
  • To Improve Our Services: We may use your information to improve our website, products, and services.
  • To Communicate with You: We may use your information to send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time.
  • For Marketing and Advertising: We may use your information for targeted advertising purposes.
  • To Comply with Legal Obligations: We may use and disclose your information to comply with applicable laws and regulations.

 

3. Sharing Your Information

  • With Service Providers: We may share your information with third-party service providers who assist us with our business operations, such as email marketing platforms, website hosting providers, and customer relationship management (CRM) systems.
  • With Business Partners: We may share your information with our business partners for joint marketing purposes.
  • With Legal Authorities: We may disclose your information to law enforcement or other government authorities as required by law.

 

4. Data Security

  • We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

 

5. Your Rights

  • Access and Correction: You may have the right to access and correct your personal information.
  • Data Portability: You may have the right to receive your personal information in a portable format.
  • Data Erasure: You may have the right to request the deletion of your personal information.
    Opt-Out: You can opt-out of receiving marketing communications from us at any time.

 

6. Children’s Privacy

  • Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. 

 

7. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Site.

 

8. Contact Us

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